Automation

One of the most famous topics today is Automation in the IT era. There are many different interpretations - as usual - therefore it is so important to define some levels of automation and the most interesting fields to focus on.

There are two main areas of automations: business function automation and systems operation automations. Another differentiation is if the process which is automated means the it is running with zero touch or the automation means that users of the process gets predefined steps, tasks to execute.